Since 1999 I’ve been working with businesses ranging from SMEs to global organisations, delivering high-level business communication skills training, team facilitation and one-to-one specialist skills coaching, as well as Train-the-Trainer events focussing on all aspects of business communications.
The main focus of my work is accompanying senior leaders and teams as they resolve complex operational and strategic challenges at the interface of communications and professional, organisational or national culture. Perhaps as a result of a merger or an acquisition, or in response to a changing business environment, communication pressure points may have come to the surface, derailing projects or inhibiting opportunity.
Working in close collaborative partnership I help my clients to review communications processes and identify sources of interference inhibiting clear communications or undermining relationships.
- response to organisational change – a review of internal communications processes and the development of new processes and procedures better adapted to meet new organisational objectives
- a global financial services company – a review of communications processes and implementation of new guidelines for enhanced teamwork and efficiency